Privacy Policy

Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, and password
• Profile Data: Optional profile information such as website URL, company name, and professional title
• Communication Data: Information you provide when contacting us, including support tickets, feedback, and survey responses
• Search Queries: WordPress plugins, themes, and scenarios you search for on our platform
• Preferences: Your saved preferences, bookmarks, and customization settings
• User-Generated Content: Reviews, ratings, comments, and recommendations you submit

Information Collected Automatically

• Usage Data: How you interact with our platform, including pages visited, time spent, and feature usage
• Device Information: Browser type, operating system, device identifiers, and screen resolution
• Location Data: General geographic location based on IP address (country/region level)
• Technical Data: IP address, cookies, web beacons, log files, and similar technologies
• Performance Data: Site performance metrics, error reports, and diagnostic information
• Referral Information: Which website or source directed you to our platform

Third-Party Information

• WordPress.org API Data: Plugin and theme information from the official WordPress repository
• Analytics Data: Information from Google Analytics, Mixpanel, or similar services
• Social Media Data: If you connect social media accounts or share our content
• Payment Information: Billing details processed by our payment processors (we do not store payment card details)
• Affiliate Partner Data: Information when you click on affiliate links or make purchases through our recommendations

Core Service Provision

• Provide AI-powered plugin and theme recommendations
• Analyze WordPress ecosystem compatibility and security
• Generate personalized scenario-based suggestions
• Maintain and improve our search and discovery algorithms
• Process and respond to your requests and inquiries

Platform Improvement

• Analyze usage patterns to enhance user experience
• Identify and fix technical issues and bugs
• Develop new features and functionalities
• Conduct research and data analysis for service improvement
• Optimize platform performance and reliability

Communication and Marketing

• Send important service updates and announcements
• Provide customer support and technical assistance
• Send newsletter and educational content (with consent)
• Notify you about new features and improvements
• Conduct user surveys and feedback collection

Legal and Security

• Comply with legal obligations and regulatory requirements
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service and other policies
• Resolve disputes and investigate violations
• Protect the rights and safety of our users and platform

We DO NOT sell your personal information to third parties.

Limited Sharing with Service Providers

• Cloud hosting providers (AWS, Google Cloud, DigitalOcean)
• Analytics services (Google Analytics, Mixpanel)
• Email service providers (Mailchimp, SendGrid)
• Customer support tools (Intercom, Zendesk)
• Payment processors (Stripe, PayPal) - for premium features
• CDN and security services (Cloudflare)

Legal Disclosures

• When required by law, legal process, or government request
• To protect our rights, property, or safety
• To prevent fraud or security threats
• In connection with business transfers or acquisitions
• With your explicit consent

Affiliate Program Disclosures

• We may share aggregated, non-personal data with affiliate partners
• Referral tracking for commission purposes (anonymized)
• Performance metrics for affiliate program optimization

Security Measures

• SSL/TLS encryption for data transmission
• Encrypted data storage with industry-standard algorithms
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Secure coding practices and regular updates
• Employee training on data protection and security

Data Retention

• Account data: Retained while your account is active
• Usage data: Retained for up to 2 years for analytics
• Communication data: Retained for up to 7 years for legal compliance
• Search data: Anonymized after 6 months
• Payment data: Retained per legal requirements and payment processor policies

International Data Transfers

• Data may be processed in countries where our service providers operate
• We ensure adequate protection through standard contractual clauses
• Compliance with GDPR, CCPA, and other applicable privacy laws
• Regular assessment of international data transfer mechanisms

Access and Control

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of data processing

Communication Preferences

• Unsubscribe from marketing emails at any time
• Opt out of non-essential communications
• Control notification preferences in your account settings
• Request to stop processing for marketing purposes

Regional Rights

• GDPR Rights (EU): Comprehensive data protection rights
• CCPA Rights (California): Right to know, delete, and opt-out
• PIPEDA (Canada): Access and correction rights
• Other local privacy law rights as applicable

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Help us analyze site usage and performance
• Functionality Cookies: Remember your preferences and settings
• Analytics Cookies: Google Analytics and similar services
• Advertising Cookies: For affiliate tracking and optimization

Third-Party Tracking

• Google Analytics: Website usage analytics
• Affiliate tracking: Commission tracking for referrals
• Social media pixels: For social sharing and advertising
• Customer support tools: Chat widgets and help systems

Cookie Management

• Browser settings: Control cookies through browser preferences
• Opt-out tools: Use Google Analytics opt-out browser add-on
• Cookie consent: Manage preferences through our cookie banner
• Regular review: Cookies are reviewed and updated regularly